HTNSFrequently Asked Questions (FAQs)
- Where can I find email addresses or phone numbers?
- What is a PDF and where do I get the reader/software to look at those files?
- How do I increase the font size for the website?
- There are some dead links, can you fix them?
- Why don't you have "fill-in-the-blank" or your site? Can you add it?
- How do the colour schemes work?
- Why does the site look different in old versions of Netscape and Internet Explorer?
- Is the new design accessible to everyone?
- Why is printing different from the web version?
- What browsers work best for this site?
- Who designed this website?
1. Where can I find email addresses or phone numbers? [ top ]
HTNS is run by a board and does not have one central address or phone number. All of the contact information for the appropriate board members can be found on on our Directors page or you can send a message to main email address and someone will get back to you.
2. What is a PDF and where do I get the reader/software to look at those files? [ top ]
PDFs are very popular ways of distributing documents on the Internet. PDF stands for Portable Document Format and are file types which can be read by most all computers. Software from Adobe, called Adobe reader, is required to view/print pdf files on this site, including CE forms. Adobe Reader is available for most ALL computer platforms and is completely free.
3. How do I increase the font size for the website? [ top ]
Most browsers allow you to increase your font size easily from the view menu, the keyboard or even the mouse simply by selecting the command to increase or decrease font size.
- In Windows Internet Explorer, use the View - Text Size menu.
- In Macintosh Internet Explorer and Netscape 6 and 7, use the View - Text Zoom menu.
- In Firefox and other Mozilla browsers, use the View - Increase Text Size option.
- In Safari, use the View - Make Text Bigger option.
- In Opera, use the Zoom selector.
- Ctrl and + or - also works on most browsers
The Opera browser, an excellent accessibility browser, actually scales the entire web page - fonts, images and all. Though our site is designed for proper scaling, there are limits and you may wish to try Opera, if your visual requirements aren't being satisfied by your current browser.
4. There are some dead links, can you fix them? [ top ]
We do our best to keep the site up-to-date, but if you happen across dead links or parts of the site that aren't working properly, please let us know.
5. Why don't you have "fill-in-the-blank" or your site? Can you add it? [ top ]
If there is something you can't find, try our HTNS A-to-Z listings. You may find what you need under a different heading or name.
If you still think there is important content or information missing from our website, by all means let us know. We do our best to provide as much information as possible.
6. How do the colour schemes work? [ top ]
Our colour schemes provide users with some variety in the web design. Some provide more colour contrast than others and when combined with font sizing allow users with visual impairments to better read our content. Simply click the "COLOUR" link to rotate through the colour schemes. The colour you choose will remain in effect for one year from the time that you last changed it. This process requires that you have cookies enabled and accept our cookie (the default setting for most browsers). If your cookies are not on, you will always get the default stylesheet, which is the black and white version. Our cookies collect no data and do not track usage or statistics.
7. Why does the site look different in old versions of Netscape and Internet Explorer? Is the new design accessible to everyone? [ top ]
The new HTNS web site has moved to a full XHTML/CSS tableless design. This design change streamlines graphical page designs, reduces file size, improves load times and increases the site's accessibility to patrons of varying abilities and to various Internet devices. (We have added some images though, so those will also slow the page down a bit.)
While all content on our site is fully accessible to all browsers, our graphic design is only delivered to modern standards-compliant browsers. If you are still using a five year-old browser, such as Netscape 4.7 or Internet Explorer 4 (or prior), you may wish to consider upgrading your browser to see the graphical design as it was intended. It is not a requirement, however. (See our browser recommendations.)
This website meets the following specifications:
8. Why is printing different from the web version? [ top ]
Our web site is customized to print pages which are specifically designed for hardcopy and legibility. The printed copy is not an exact duplicate of the screen version and is designed to provide you with ONLY the content you need. The on-screen toolbar and images will no longer appear, the content will wrap to the page margins, and the font face is updated for printing. This is supported in all browsers that accept our stylesheets. If you wish to duplicate the screen version of the website, you must use a screen capture utility.
9. What browsers work best for this site? [ top ]
You may use whatever browser you prefer to access our site. All of content will be available to you though not necessarily in the full graphical display.
However, for general web use and for our site we recommend you use a modern, standards-compliant browser such as Firefox, Mozilla, Opera or Safari (Macintosh only). Internet Explorer can also be used on our site but it can be somewhat less secure if you are not diligent about keeping it patched and updated. For some enlightening information about surfing the net and what browsers to use, try "reading the Browse Happy website."
10. Who designed this website? [ top ]
This website was completely designed and built by Jeff Carter under contract to HTNS. Jeff also designed and maintains the Horse Trials New Brunswick website and works as a webmaster for the University of New Brunswick Libraries.
Contact Jeff to have him build a website for you or see other samples of his work.